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Refund Policy
Our Promise to You
At SuperFly Guitars, we prioritize customer satisfaction and aim to provide an exceptional repair experience. If you are not completely satisfied with our services, we offer a 100% satisfaction guarantee. You may contact us within 30 days of your service for a full refund, if applicable. We strive to give every guitar player the utmost quality and care, ensuring your instrument functions at its best.
Conditions for Refunds
To qualify for a refund, please ensure that the guitar is returned in the same condition as received and that the service was conducted with our team. All refunds are processed within 14 days of application, utilizing the original payment method. Note that shipping fees are non-refundable. Your comfort and trust are important to us, and we want to ensure your experience is as rewarding as possible.
Your Satisfaction Matters
We value your feedback and appreciate your understanding. At SuperFly Guitars, we are committed to excellence in our services.